Last updated: February 23, 2018
The website http://armapo.com is the property of ARMANCE ET APOLLINE in its entirety, as well as all rights pertaining thereto. Any reproduction, integral or partial is systematically subjected to the authorization of the owners.
Since February 22, 2017, ARMANCE ET APOLLINE has been under a project support contract (CAPE) at Astrolabe Conseil, SCOP A Limited Liability, whose head office is located at 17 rue Pasteur, Paris 11ème, registered at the Paris RCS. under number 451 866 750 00024.
ARTICLE 1. ACCEPTANCE AND CONDITIONS
The customer acknowledges having read, at the time of placing the order, the particular conditions of sales stated on the site and expressly declares to accept them without reservation.
The present general conditions of sale govern the contractual relations between armapo.com and his client, the two parts accepting them without reserve. These general conditions of sale will prevail over all other conditions appearing in any other document, except preliminary, express and written exemption.
ARTICLE 2. PRODUCTS
The ARMANCE ET APOLLINE products offered to its customers are unique products. It is possible that when ordering, the product is no longer available because sold. In this case, an e-mail will be sent to the customer within a maximum of 3 days.
Creative colors may be slightly different from their actual colors. A differential due to the quality of the photographs and their transfer on the site is possible. This can not in any case enter the contractual field for the products which would show variations of color between the reproductions and the reality.
ARTICLE 3. ORDERS
ARMANCE ET APOLLINE confirm the acceptance of the order to the customer to the email address that the latter will have communicated when the automatic system of the site (considered worth proof) will have recorded the order.
The sale will not be validated until the confirmation of the order.
ARMANCE ET APOLLINE have the right to refuse any order from a customer with whom there is a dispute over the payment of a previous order.
ARMANCE ET APOLLINE can not be held responsible for the impossibility in which it could not deliver the product in case of error in the wording of the mail and postal details.
ARTICLE 4. PRICES
Prices for ARMANCE ET APOLLINE products are quoted in euros, all taxes included, excluding postage and packing.
All orders, whatever their origin, are payable in euros.
ARMANCE ET APOLLINE reserves the right to change prices at any time but the products will be billed based on rates in effect at the time of registration of orders, subject to availability on that date.
The products remain the property of ARMANCE ET APOLLINE until their full collection by ARMANCE ET APOLLINE.
ARTICLE 5. METHOD OF PAYMENT
By credit card VISA-EUROCARD-MASTERCARD
The data relating to your credit card number is encrypted and protected from your computer and is transmitted encrypted directly to the bank operator who decrypts and manages the authorization of withdrawal.
Seller is not aware of card numbers. Card numbers are never retained after sending the payment transaction to the Seller’s bank. Thus, no person has access, either in a computerized manner or in a printed form to the credit card details of the buyers.
Before validating an order by credit card and to avoid any attempt of fraud, Armance and Apolline reserves the right to ask the customer, a photocopy of his identity card and the 3 numbers on the back of his credit card.
In order to protect against Internet fraud, ARMANCE ET APOLLINE implemented the following measures:
- Register your IP address, as well as the exact dates and times of the transaction. This unique and formal identification commits you contractually. Of course, if you have no intention of malfeasance, these elements will remain confidential. (items to do with the bank)
- Any attempt at fraud, for whatever reason and whatever the amount, will be the subject of criminal prosecution (filing a complaint in the hands of the Prosecutor of the Republic of the Court of Paris)
All the data collected about you will then be sent to the Public Prosecutor for investigation.
Reminder of the terms of Article 313-1 of the French Penal Code:
“The scam is the fact, either by the use of a false name or false quality, or by the abuse of a true quality, or by the use of fraudulent maneuvers, to deceive a natural person or moral and so determine, to its prejudice or the prejudice of a third party, to remit funds, securities or any property, to provide a service or to perform an act operating obligation or discharge.
The scam is punishable by five years of imprisonment and a fine of 375,000€.”
ARTICLE 6. DELIVERY / AVAILABILITY
Shipping:
ARMANCE ET APOLLINE uses the products of the post office (Colissimo followed, registered package), against signature of the recipient or any specially mandated person.
The delivery time is 7 days maximum in Metropolitan France and European Union (except Saturday, Sunday and holidays). For other countries, the delay is according to the destination.
Any delays in delivery attributable to the carrier or Armance and Apolline in no way give the customer the right to claim damages.
Are regarded as case of force majeure discharging ARMANCE ET APOLLINE to carry out the deliveries: the riot, the fire, the strikes, the accidents and the flights.
ARMANCE ET APOLLINE can not be held responsible for possible loss of an order when it is transported to its destination address.
In case of exceeding the delivery period of more than 7 days compared to the agreed period and if this excess is not due to a case of force majeure (Article L 121-20-3 of the French Consumer Code), the customer may cancel his order by e-mail via our “contact” page or by sending a registered letter with acknowledgment of receipt to the company headquarters.
Deliveries are made to the address indicated by the customer (except Saturday, Sunday and public holidays).
Shipping costs:
Shipping costs correspond to the rates charged by La Poste according to the weight of the package and the destination.
For shipping outside the European Union, any taxes (local VAT, customs or import) may be billed upon arrival of the package to destination and will remain the responsibility of the Buyer.
The packaging is charged in addition to the shipping costs.
Damaged package:
The Customer must check the condition of his package in front of the carrier and make the necessary reservations to receive the latter if a problem is found (damaged package, open …)
After notification of these reservations, the Customer must contact ARMANCE ET APOLLINE by e-mail so that the Seller can take the necessary measures as soon as possible to take care of the return of the damaged item and send a similar product. type and price (the ARMANCE ET APOLLINE creations being unique).
In the absence of precise reservations on the delivery note, the goods will be considered as delivered in conformity.
Package not delivered:
, the Customer must inform Armance and Apolline by email. We will then open a survey of the services concerned. An e-mail indicating that a search is in progress with our services will be sent to you. Swiss Post’s definitive response time varies from 2 to 4 weeks.
If the package is found, it will be sent to the customer according to the usual procedure. If the package is declared lost and no product of the same type and price agrees to the Customer, the order will be refunded as soon as possible.
ARTICLE 7. CUSTOMER SERVICE
For any information or question, our customer service is available by e-mail: by filling out the contact form.
ARTICLE 8. RIGHT OF WITHDRAWAL AND RETURNS
In accordance with the law n ° 2014-344 of March 17, 2014 relating to the consumption, the Customer has a delay of 14 days as from the reception of the products ordered to return them to Armance and Apolline against the refund, (this one will be made within a maximum period of 14 days in the same method of payment, delivery costs included). In order for the refund to be made, the customer will have to return the items in perfect condition (new condition and resale for resale) in a timely manner. 7 days in their original packaging accompanied by the return slip (download here) or the withdrawal form (download here) duly completed and signed to the following address:
ARMANCE ET APOLLINE
Sibylle GODOT
9 rue Belhomme
75018 PARIS.
As part of this right of withdrawal, the returned products must have been used briefly, that is to say, have been tried a few minutes and wear no trace of prolonged use (crumpled products, stained, scented …)
Products returned damaged, damaged, used or soiled can not be returned.
Armance and Apolline are required to refund the amounts paid by the customer for returned products. The costs of return and the risks related to the forwarding are the responsibility of the customer. Therefore, we ask the Customer to return the items by sending followed by type recommended or Colissimo followed or any other means to provide proof of forwarding.
These receipts must include the following information: consignee address, date of shipment and parcel number.
ARTICLE 9. CLAUSE OF RESERVE OF PROPERTY
The company remains the owner of the goods delivered from the day of delivery until full payment of the full sale price, the risks of the goods nevertheless incumbent on the recipient, as soon as the latter is made available.
Do not constitute payments, the delivery of drafts or any securities creating an obligation to pay.
Therefore, in case of non-payment, the company is entitled to perform or have the resumption of the merchandise at the expense of the recipient.
This clause is an integral part of our general conditions of sale.
ARTICLE 10. LIABILITY
The products offered comply with French legislation and standards applicable in France.
As stated in Article 2, the color difference or other minimal variation between the photograph and the received product does not fall within the scope of the contract in accordance with the applicable case law.
Armance and Apolline can not be held responsible for non-performance of the contract concluded in case of breakage or unavailability of the product, force majeure, disruption or total or partial strike, including postal services and means of transport and / or communication, flooding and fire.
In any case, any delay in delivery can not give rise to damages, withholding or cancellation of orders in progress.
In accordance with the French law “Informatique et Libertés” n ° 78-17 of January 16, 1978, you have a right to access and rectify data concerning you.
The processing of personal information on the site armapo.com has been declared to the CNIL (National Commission for Computing and Freedoms) under the number 2039975.
Confidentiality and security of financial data:
When you order online, your bank details are encrypted and remain undecipherable when transferred. Your credit card number is sent directly to the banking operator via our secure payment system.
ARTICLE 11. INTELLECTUAL PROPERTY
All the texts and comments, works, illustrations and images reproduced on the sites published by ARMANCE ET APOLLINE are reserved under copyright as well as intellectual property rights and for the whole world.
In accordance with the provisions of the Code of Intellectual Property, only the use for private use is authorized. Any other use is considered counterfeit and will be sanctioned under the Intellectual Property, unless prior authorization of ARMANCE ET APOLLINE.
Any total or partial reproduction of sites published by ARMANCE ET APOLLINE is strictly prohibited.
ARTICLE 12. CUSTOMER’S COMMITMENT
When the Customer validates his purchase on the online order form, he declares you accept its content and the general terms and conditions of sale of ARMANCE ET APOLLINE which are governed by French law and may be modified at any time without notice.
ARTICLE 13. JURISDICTION
Any dispute, dispute or claim arising out of and / or relating to this Agreement, including matters relating to its existence, performance, interpretation, validity or cancellation, termination or nullity thereof , is subject (s) to the exclusive jurisdiction of the Tribunal de Commerce de Paris, even in case of warranty or multiple defendants.
